Shipping Policy

Shipping rates are calculated after you have added items to your shopping bag and filled in your shipping address information.

The shipping rates are as follows:

Within city limits Free of Charge

Express Post: 2-3 business days - $15.00
Standard delivery 3-9 business days $10.00

Express International: 2-3 business days - $25.00

Standard International: 4-8 business days $20.00

Shipping times are only approximate, and our business days are Tuesday to Saturday, excluding holidays.

Can I modify or cancel my order?

Once your order has been processed and shipped, it cannot be modified or cancelled. 

When can I expect to receive my order?

All orders are shipped from our Winnipeg distribution center to most major Canadian cities within 1 to 7 working days, depending on the shipping method of your choice. 

How do I return my order?

If you are not entirely satisfied with your purchase, the items must be shipped back within 30 days following the date on your receipt and fully insured through Canada Post, at the customer's expense. All merchandise will be inspected and must be free from damage, alterations, or wear.

Are taxes applied to orders?

The VFJ Jewels products sold online are subject to taxes. Sales taxes are calculated according to the provincial and federal laws in effect, as well as the rates applicable to your order. In the case of a refund, we will reimburse the taxes that were charged. Shipping fees are not refundable.